Privacy Policy
Last updated: November 8, 2024
Introduction
Guide for Seniors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.guideforseniors.com and use our senior living referral services.
Information We Collect
Information You Provide
When you use our contact forms or request tours, we collect:
- Name
- Phone number
- Email address (when provided)
- Preferred location or care type (when provided)
- Any additional information you choose to provide in messages
Automatically Collected Information
When you visit our website, we automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the information we collect to:
- Connect you with senior living communities that match your needs
- Respond to your inquiries and provide customer service
- Schedule tours and coordinate visits to communities
- Send you information about senior living options
- Improve our website and services
- Analyze website usage through Google Analytics
Information Sharing
We may share your information with:
- Senior Living Communities: When you request information or tours, we share your contact details with the communities you're interested in
- Service Providers: We use Formspree to process contact forms and Google Analytics to analyze website traffic
- Legal Requirements: We may disclose information if required by law or to protect our rights
We do NOT sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. This includes:
- Google Analytics cookies to understand website usage
- Session cookies to remember your preferences
- Meta Pixel (if you consent) for advertising purposes
You can control cookies through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
Data Security
We use reasonable security measures to protect your information. However, no internet transmission is completely secure. We cannot guarantee absolute security of your data.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@guideforseniors.com
Website: www.guideforseniors.com